There are few listed questions and answers, which has been asked earlier and all supposed to be commonly asked in some context, and pertaining to a particular topic. Where certain common questions tend to recur. So, Groce24 has answered all as bellows.
The focus is on providing the products which are essential for daily needs. The major categories of products are Daily Groceries/Organic Foods, Packets & Canned Foods, Dairy Products, Baby Care, Personal Care, Health Care and many more.
We are constantly growing & improving, adding products on a daily basis. If you think there is something we should add to our product list, all you need to do is use our Suggest and Feedback feature and we will try to make it available to you in no time. Or you can place your order by following your order number call or whatsapp us for your product, we will try to make available it with your same order. Get in touch with our Customer Service team on +919614440666 or info@Groce24.com and they will help you out.
Yes, you can WhatsApp at +919614440666 & place your order. After receiving your massage, our team will contact you on call for confirmation of products you ordered. Once it confirmed, they inform you about total price, and deliver on time.
Before you have confirmed your order, you can simply add or remove items to or from your shopping cart. After order confirmation, changes can be made by reaching out to our Customer Service team at +919614440666 or info@Groce24.com , 1 hour before your time slot starts.
If you have placed an order for a particular product and it later becomes unavailable due to unavoidable circumstances, someone from our Customer Service team will get in touch with you to inform you of the same. You could choose to cancel it from the order or select a replacement, if available and the bill will be edited accordingly.
if you are a registered customer then you can check the status of your order by clicking my account at the top left corner of the home page, then go to My Order tab, select your order number and there you can find your order status. You can also contact our customer support team. @+91961444066.
You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.
No, you can surf and add products to the cart without registration and will be able to checkout and place orders. At the time of checking out the cart, you will have to enter mobile number, email address and complete address, you will get an OTP on the same number, enter the OTP and After that only your order will be placed.
My Account is the section you reach after you log in at Groce24.com My Account allows you to, edit profile, change password, track your active orders, edit your wish list as well as see your order history and update your contact details.
You need to click on the Login page, enter your email address and click on forgot password. Then enter your registered phone number, a text message & mail with a One Time Password (OTP) will be sent to your phone number & mail. You have to submit that OTP then a password will be sent to your phone number & mail also. You can login through that password, letter you can change your password. In case of any further issues please contact our customer support
Yes you can use past orders to make a new order or reorder. By simply going on to My Account then My Order History then click on the option Re-order. Then you can simply reorder your previous order in part or in full.
A wishlist is a feature that allows you to create personalized collection of product they want to buy and save them in your account for future reference. Wishlist signify your interest in a product without an immediate intent to purchase.