Privacy Policy

ACCEPTANCE

We, Groce24, a sole proprietorship firm (hereinafter the ‘firm’), having our office at Karunamoyee Housing State, Near Sormishtha Banquet Sen Raleigh Road, Asansol, West Bengal, 713304, India, the creator of this Privacy Policy ensures our firm’s commitment to your privacy vis-à-vis the protection of your priceless information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

 

All users to our Website are advised to read and understand our Privacy Policy carefully, as by accessing the Website you agree to be bound by the Terms of Service and the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

 

If you do not agree with the Terms of Service and our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site.

 

SCOPE

This Privacy Policy provides the manner in which your data is collected, used and shared by us.

Please read this policy carefully because by accessing the services provided by us, you agree to provide information and the use of that information by us in the manner provided in this Policy.

If you have any questions or concerns regarding this privacy policy, you can contact us at info@Groce24.com.

 

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

 

OVERVIEW

We commit to respecting your online privacy Data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by Us includes, but is not limited to, Your name, address, email address, phone number, User photo, payment information or other contact information.

In order to avail any services through the Website, you are required to provide the following information which includes, but is not limited to:

  1. Name;
  2. Personal E-mail Address;
  • Password;
  1. Address;
  2. Mobile number;
  3. Bank details;

This privacy policy also applies to data we collect from users who do not have a registered account/user profile on this site, including, but not limited to, browsing behavior, pages viewed etc.

We may also collect and use information about your interactions and browsing history on the website, in a manner and format that does not directly identify you as an individual (Non-Personal Information). Non-Personal Information also includes information that we collect and use that we make anonymous by obfuscating or removing information that directly identifies you. In addition, we collect and use comments, replies, and other User Content you post, and regardless of whether the information that they contain identifies you, we treat this information as Non-Personal Information when it is separate from the name, username, or e-mail address you provide to register for the Registered Account/User Profile. We may also use tool or the third-party providers to collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY

We reserve the right to change the Terms of Service and Privacy Policy from time to time as we deem fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms. However, the Firm agrees to inform the Users either through email or a pop up on the main page if there have been any significant changes made to the Terms of Service or Privacy Policy on the Website.

You are therefore advised to re-read the Terms of Service and Privacy Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this Website immediately.

INFORMATION WE COLLECT

  1. Our site requires you to give us contact information like name, address, e-mail, telephone number, chat history, identification number, credit card information for payments for the purposes of availing our services listed on the Website and/or App.
  2. Any communication between you and the website and/or App, along with queries and posts on our website and/or App are also included in this.
  3. We may also collect information from external sources. This information includes your username and other information on those sites,demographic data like age, gender and other interests;  viewing data and advertisement interaction, content, information about your correspondents, and the destination/origin of communications between you and any other person using our website or App or services.

HOW INFORMATION IS COLLECTED

  1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  2. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes,         unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfilment of those purposes.
  1. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  2. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-            date.

EXTERNAL LINKS ON WEBSITE

The Website may include hyperlinks to other websites or content or resources. We have no control over any Website or resources, which are provided by companies or persons other than us.

You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, services/products or other materials on or available from such website/Applications or resources.

You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such website/Applications or resources. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a Third-Party Site, you review the ThirdParty Site’s privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Website.

OUR USE OF YOUR INFORMATION

Your contact information is used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.

We may release your personal information to a third-party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Service. We may disclose personally identifiable information to parties in compliance with our Terms of Service as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we may disclose name, address, country, phone number, and email address.

 

CONFIDENTIALITY

You further acknowledge that the Website may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent.

Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services.

OUR DISCLOSURE OF YOUR INFORMATION

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

  1. External Service Providers: There may be a number of services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.

 

ACCESSING AND REVIEWING INFORMATION

Following registration, you can review and change the information you submitted. If you change any information we may keep track of your old information.

We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

 

CONTROL OF YOUR PASSWORD

When you sign up for a Registered Account/User Profile, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

You agree not to use the account, username, email address or password of another Registered Accounts at any time or to disclose your password to any third party. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and password and therefore should review each third party's privacy policy. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Website or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.

SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

DISCLAIMER

We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site. 

DISPUTES AND JURISDICTION

 

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved according to our Terms of Service.

QUESTIONS AND SUGGESTIONS

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to info@Groce24.com.

Suggestion & Feedback