Cancellation of whole order
To cancel any order, please reach out to our Customer Service team on +919614440666 minimum 2 Hours before the starting of time slot you selected.
Cancellation of any items in order
You can cancel any product from your order before it has been dispatched. To cancel an item, please reach out to our Customer Service team on +919614440666.
If receive some items defective or broken.
We have a very flexible return policy which entitles all our members to return the product at the time of delivery if there is a defect in goods, damage in transit, or due to some reason they are not satisfied with the quality or Expiry of the product. We will take the returned product back with us and make the necessary adjustments to your order value. We request you to check all the items at the time of delivery. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs.300, you will be assessed an additional delivery fee. To cancel any order, please contact to our Customer Service +919614440666. Products purchased can be returned as below: Bread/Fruits & Vegetables/ Dairy Products – Within 24 hours of delivery. Packaged Food & Non Food – Within 3 days of delivery.
If not satisfied with the delivered products
If you are not satisfied with the delivered products, you can return the product at the time of delivery or you can return/replace the product within 24hours of delivery.
What is the process for refund in case of cancellation of orders or return?
If the payment is made by card then the money will be credited to your account & if it is a Cash on Delivery order then money will be refunded by cash.
Is there an order cancellation fee?
No, there is no cancelation fee.